Customer Service

Customer Service

At Bar Code Data, each customer has their own value to us, we want to ensure all our customers know the services they can be provided with, such as...

- ZASP Certified Zebra Engineering on and off site - Here

- Range of Maintenance packages as business partners of Zebra, Toshiba, Datalogic and Honeywell

- Brother Service Pack warranties, Core, Advanced and On Site

- A range of manufacturer Warranties 

- Zebra OneCare support - Here

- Our Delivery and Return Options - Here

Bar Code Data aim to follow our Policies and Customer service promises to the best of our ability as stated in our shipping and returns: Your parcel will arrive within 6 business days (excluding weekends and public holidays) after you place your order.

This applies to the UK only shipping. This will include some product lines held at distributors in UK and Europe. Where goods are shipped from outside the UK additional shipping charges will apply.

You can track the status of your order by logging into 'My Account' and viewing your most recent orders.

Items are shipped in working days only, your order may arrive anytime between 7am and 9pm,

Deliveries are not made on public holidays, so you can expect your order to arrive the next working day.

*We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. Bar code Data cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.