Honeywell 1st Line Helpedesk 24/7 and 2nd Line Helpdesk 08:00-18:00 Mon-Fri App Support is provided by HEM for English, Spanish, French, German, and Romanian languages. 2nd Line Support engagement with Movilizer

Your parcel will arrive within 5 business days (excluding weekends and public holidays) after you place your order. Items are shipped in working days only, your order may arrive anytime between 7am and 9pm. Deliveries are not made on public holidays, so you can expect your order to arrive the next working day.

Items must be returned in an unused and saleable condition within 16 days of the receipt of goods. Please read our delivery and returns policy for further information.