Our experienced team provides servicing, fault diagnosis and repairs for barcode printers, scanners, mobile computers and associated equipment. Support can include on-site and workshop servicing, preventative maintenance, printhead cleaning, health checks, thermal printer and label audits and performance optimisation.

Where equipment requires repair, replacement or warranty assessment, our Return Merchandise Authorisation (RMA) service provides a straightforward way to manage the process. We can support fault diagnosis, return authorisation, repair or replacement and manufacturer warranty claims, helping you get business-critical equipment back into service as quickly as possible.

Our flexible Maintenance Packages provide ongoing protection for your barcode, printing and mobile technology, helping to reduce downtime and extend equipment life. Agreements can include scheduled preventative maintenance, extended warranty provision, priority repairs, remote technical support, on-site engineer visits and software or firmware updates.

As a partner of leading manufacturers including Zebra, Epson, Toshiba, Honeywell, Datalogic and Newland, we have access to genuine replacement parts, technical resources and manufacturer warranty support. Packages can be tailored around your equipment, environment and required service level, from a small number of devices to larger multi-site deployments.