Overview
Mansion House Care Home is a small care facility with 15 residents. The organisation implemented a Radio Frequency Identification (RFID) system to improve the management and tracking of its medical equipment.
The aim was to streamline equipment usage, reduce losses, and improve efficiency in care delivery.
The Challenge
- Data management
- Optimise workflows with training
- Monitor for return on investment
- Use data analysis for strategic planning
Our Approach
All critical equipment, including high-value and frequently used items, were tagged with passive RFID tags. Each tag had a unique identifier linked to the equipment’s information within the Asset Management System, including maintenance history and current location.
RFID readers were strategically installed throughout the facility to enable real-time tracking. These were positioned in storage rooms, high-traffic areas, and points of care where equipment was often needed.
An online dashboard provided a real-time overview of equipment locations, allowing staff to access up-to-date information on availability and location. The system was configured to send push notifications when equipment was moved outside of designated zones, alerting staff to unauthorised movement or potential misplacement.
A high-level training programme was introduced to ensure staff could effectively use the system, including logging into the dashboard, locating equipment, and maintaining accurate records.
Workflows were also introduced to ensure staff checked equipment in and out when moving it, creating a culture of accountability.
The Result
The RFID system reduced the time staff spent searching for equipment by 20%, allowing caregivers to spend more time on direct patient care.
There was a 30% decrease in lost or misplaced equipment, resulting in significant cost savings.
Alerts helped highlight scheduled maintenance and inspection deadlines, ensuring compliance with regulations.
The online dashboard also provided valuable data for resource allocation, while equipment and stock usage became more streamlined.
The Benefits
- Enhanced health outcomes
- Improved equipment utilisation, releasing staff capacity by 20%
- Reduced equipment loss by 30%, delivering cost savings
- Enhanced maintenance and compliance
- Increased operational efficiency
- Improved staff satisfaction due to reduced stress and less time spent searching for equipment
Customer Testimonial
“With reliable medical equipment tracking, our care home ensures every resident receives timely, compassionate care — because the right tools at the right time make all the difference in their well-being.”
Terri Munn, Operations Director
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